dash extends call-routing platfrom to NG9-1-1 Managed Service; snags Ray Paddock as VP Public Safety
Written by dash
Tuesday, 31 August 2010
Comprehensive Managed Service and Proven Veteran Leadership Position
Dash as Industry Resource For 9-1-1 Authorities Transitioning from
Legacy 911 to NG9-1-1
DALLAS (AUGUST 31, 2010) - Today from the 2010 Texas NENA Conference and CSEC, dash Carrier Services (dash) introduced dashESP, a comprehensive managed service based on its proven emergency call routing platform, which will empower 9-1-1 Authorities to transition from legacy 911 to Next Generation (NG) 9-1-1. In addition, Ray Paddock, a 25-year telecommunications and public safety industry veteran, has joined dash as Vice President for Public Safety.
dash CEO, Justin Nelson, commented that, "These milestones are significant for both carriers and 9-1-1 authorities making the transition to Next Generation emergency services."
dashESP managed service accepts emergency calls from carriers and delivers them to Public Safety Answering Points (PSAPs), which can use existing equipment they have in place today without modification, or upgrade to NG9-1-1 compliant systems. No matter how calls are accepted or delivered, dashESP routes the calls using components defined in the standard.
"9-1-1 authorities can take comfort in our track record and in our veteran team's ability to navigate them through this transition and help reap the benefits of NG9-1-1. The addition of Ray Paddock is a valuable complement to our extensive experience in emergency call routing for carriers and VoIP service providers," added Nelson.
Prior to joining dash, Mr. Paddock was Founder and CEO of StepFunction Strategies, a 9-1-1 consulting group. In that role, he successfully completed several product development engagements related to 9-1-1 and NG9-1-1, including the creation and management of the NENA NG9-1-1 Industry Collaboration Events program. Mr. Paddock also served as Intrado's Vice President of Marketing, Business Development and Product Management, during which time he managed and oversaw the complete product portfolio for independent and competitive exchange carrier clientele.
dashESP Features & Functionality
- Comprehensive managed service including all hardware, software, implementation and management services.
- Complete routing solution from the point of delivery by an originating network provider to delivery at the PSAP
- Full compliance with NENA NG9-1-1 standards 08-002 and 08-003
- Support for current carrier interfaces including CAMA & SS7
- Support for current PSAP interfaces including CAMA
- 24x7 System Management and Full project management for deployment
- Single Interface for full OSS management and provisioning
dash is unique in that it brings the assets and experience from delivering high volumes of 9-1-1 calls to 9-1-1 Authorities across the country. Important to note is that the Company has been using these technologies for almost a decade to rout calls for almost 300 CLECs and VoIP Service Providers.
ABOUT DASH CARRIER SERVICES
dash Carrier Services http://www.dashcs.com is the leading, single-entity provider of Tier-one emergency services and wholesale carrier voice solutions. Its patent-pending nationwide NG911 emergency communications framework seamlessly supports multiple voice technologies on a single platform, driving cost savings for customers and increasing the effectiveness of the nation's public safety system. As a one-stop shop, dash provides a complete set of high-quality offerings that address the needs of both emerging VoIP and established voice carriers.
Its comprehensive, integrated wholesale portfolio includes E911 for VoIP, nationwide origination and termination, CNAM, 411,live nationwide directory listing and other N11 dialing services.
Founded in 2002 with headquarters in Denver, CO, dash boasts a nationwide footprint, and maintains partnerships with several of the industry's foremost innovators. For more information about dash Carrier Services, visit the company's website at www.dashcs.com. http://www.dashcs.com
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