Advanced Mobile Solutions to Empower Business Travelers Now Available from Amadeus
Written by Amadeus
Wednesday, 01 July 2009
New Capabilities via Mobile Devices Include Traveler Tracking for
Safety and Security, Access to Itinerary-based Location Information and
Efficient Corporate Trip Approval
MIAMI---Amadeus, a leading global technology and distribution partner to the travel industry, today announced a new suite of three mobile solutions for corporate travel managers and the business travelers that depend on them:
* Amadeus SMS Traveller Contact
* Amadeus Mobile Travel Assistant with conTgo
* Amadeus Mobile Partner
"Safety, productivity and information are all `must-haves' for any Road Warrior who frequently travels on business," said Vic Pynn, Executive Vice President and head of the corporate travel group for Amadeus in the Americas region. "With these new solutions -- combined with the know-how of corporate travel managers and the proliferation of mobile devices -- we can increase the quality of all three, resulting in a better business travel experience all around."
The new tools, available this summer, enable the delivery of important location and itinerary-based information to travelers as well as allow travel managers to remotely track personnel abroad for improved security and approve requested trips via their mobile device. The new functionality works across all major mobile operating systems for business, including Windows Mobile, Symbian and BlackBerry.
Amadeus SMS Traveller Contact
Amadeus SMS Traveller Contact is a tracking and security tool facilitating communication with traveling employees before, during and after their trip. It allows travel managers to contact travelers who may be at risk during an emergency via SMS and quickly send information via email to all those employees with planned trips for a given destination.
Mobile Travel Assistant with conTgo
Amadeus has teamed up with mobile technology company conTgo to offer an additional mobile solution to corporations. Mobile Travel Assistant's (MTA) main feature, known as the Follow-Me Itinerary, delivers relevant information directly to the traveler's mobile phone using SMS messages only when they need it. The information sent is based on the traveler's actual itinerary, and the content can be customized and controlled by the corporation based on location-specific rules. Secondly, the Travel Alert functionality on the MTA helps locate travelers by SMS and keeps track of their responses so that the travel manager can keep a clear view of those who may be in need of assistance during a travel security incident.
Amadeus Mobile Partner
Amadeus Mobile Partner allows travel managers to confirm or reject requested trips from their mobile device, improving department efficiency by eliminating bottlenecks. With Amadeus Mobile Partner, travel managers can see the full list of trips pending and approve or deny them.
Additionally, Amadeus Mobile Partner, synchronized with Amadeus e-Travel Management, puts all necessary travel information in the hands of managers and travelers for quick and convenient consultation during any journey. Travelers can store complete itineraries on their mobile device at the push of a button and can access everything from flight schedules and hotel addresses to car-rental and check-in information, even when they do not have network connectivity.
Albert Pozo, Vice President, Business & Corporate Travel, Amadeus, stated, "Even during these difficult financial times, Amadeus continues to invest in innovation and to believe in R&D, bringing our customers next generation travel technology that will help the traveler be more productive and efficient while on the road. After commissioning the Amadeus/ACTE study last year which evaluated the mobile needs of corporations, Amadeus is now delivering a portfolio of mobile services for the business traveler, helping corporations take care of their employees who are on the move."
With the launch of these mobile solutions, Amadeus demonstrates its continued investment in technology to increase the productivity of business travel. Earlier this year, Amadeus teamed up with Air France, IER and Nice Airport to pilot an industry first - a new mobile boarding pass using smart phones equipped with Near Field Communication technology. The project is currently being piloted at Nice Cote d'Azur Airport for travelers flying with Air France to Paris Orly. Additionally, Amadeus announced its involvement with BlackBerry's software development program to advance mobile travel technologies.
Note to the editors:
Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers). Solutions are grouped in four solution categories - Distribution & Content, Sales & e-Commerce, Business Management and Services & Consulting.
Solutions for corporations
Amadeus' vision is to provide next generation travel technology that encourages collaboration amongst all players within the travel industry. To realise this we are investing in technology that will allow the seamless integration of content, data and systems whether they are part of Amadeus or whether they are from third party suppliers. Over the coming years, Amadeus will expand its unique approach to Corporate Travel. By providing the technology solutions that span before, during and after all travel steps, the existing Online Booking tool is evolving beyond trip booking to provide the Total Trip Experience for Corporate Travellers. The move towards mobile technology is an integral part of the vision of what the travel experience should be.
Amadeus' corporate travel solution, Amadeus e-Travel Management, helps corporations manage their global travel programmes more efficiently and cost-effectively. The solution helps business travellers plan, personalise and purchase their trip while remaining compliant with the global travel policy. Over 2,500 corporations worldwide with more than one million active users utilise Amadeus e-Travel Management to integrate all the elements of their programmes into one intuitive and easy-to-administer solution. Customers include Altría, Cemex, Daimler, Ericsson, Huntsman, Nestlé, Total and Thales.
More information about Amadeus is available at: http://www.amadeus.com/corporations
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