Antenna Software, Microsoft and AT&T Collaborate to Discuss Best Practices for Mobile Field Service
Written by Antenna Software
Monday, 17 March 2008
JERSEY CITY, N.J.-- WHAT: Antenna Software, delivering real business
mobility to the world's most demanding enterprises, today announced
that it will host a complimentary one-hour Web seminar with Microsoft
and AT&T entitled "Industry Update: The Latest Technologies and
Best Practices for Mobile Field Service."
The companies will discuss the latest mobile technologies and explore strategies that leverage them to optimize field service operations. Bill Band, principal analyst from Forrester Research, will join the panel to talk about trends and best practices in field service and why mobility should be a key part of a solution footprint.
Field service and IT professionals will learn about strategies to improve customer service using the most advanced technology available, including:
-- Ways to mobilize CRM systems to make them efficient and easy to use as well as provide real-time visibility into service operations
-- The latest mobility technologies, including Location-Based Services (LBS), Real-Time Collaboration (RTC) and Parts Ordering
-- Mobile strategies that leading manufacturing companies use to gain the highest possible value from customer interactions, reduce excess parts inventory and drive more top-line revenue through efficient billing and cross selling
Everyone that registers and attends the Web seminar will be eligible to win a free Motorola MC35 smartphone device, powered by AT&T.
Antenna Software provides solutions that give field services workers the right data at the right place and time. The company recently announced the availability of AMP(TM) Location, which enables organizations to integrate GPS and LBS technologies into their mobility solutions. With the resulting real-time visibility into field workforces, enterprises see higher productivity, better resource optimization and improved auditing and tracking capabilities.
WHEN:
"Industry Update: The Latest Technologies and Best Practices for Mobile Field Service"
Wednesday, March 19, 2008
2:00 p.m. ET/11:00 a.m. PT
Antenna Software (http://www.antennasoftware.com) delivers real business mobility, providing enterprises with a unified platform that extends critical software applications to wireless devices, helping mobile employees to amplify their effectiveness. Built on open standards, the Antenna Mobility Platform™ (AMP) is flexible, scalable and enables IT departments to mobilize one or many applications across a full spectrum of mobile and wireless device platforms. Powered by AMP, Antenna’s AMPower™ mobile business solutions suite provides field sales, service and IT support organizations with specialized, configurable mobile applications that help improve business agility, customer care and profitability. Having a decade of success with Global 1000 customers like AT&T, Pitney Bowes Inc., DIRECTV, Heineken Ireland and EMC, Antenna is recognized by industry experts and leaders for its outstanding commitment to quality and service.
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