Sprint Selects Amdocs for Key Role in Xohm WiMAX Initiative
Written by Sprint
Tuesday, 08 January 2008
Multi-year deal involves delivery of multiple products and services for mobile portal and customer experience systems
RESTON, Va. & ST. LOUIS-- Mobile broadband leader Sprint (NYSE: S), and Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the signing of a multi-year agreement for the delivery of Amdocs’ software and services to support the launch and operations of XohmTM, Sprint’s mobile Internet initiative.
Under the multi-year agreement, Amdocs will be the prime systems integrator responsible for the construction and maintenance of the new mobile portal for Xohm’s offerings. Amdocs will also serve as prime systems integrator for delivery of a comprehensive set of Amdocs best-in-class customer experience systems to establish Xohm’s ordering, service activation and provisioning, customer relationship management (CRM) and self-service and billing operations.
“Amdocs will deliver the business and operations support environment that will help Sprint re-define the mobile Internet customer experience,” said Atish Gude, senior vice president - Operations for Xohm at Sprint. “This should enable Sprint to drive breakthrough innovation with the Xohm initiative, while ensuring operational cost efficiencies.”
Xohm is Sprint’s first-of-its-kind initiative to extend the home and office Internet experience to allow for Internet mobility and ubiquity over an advanced WiMAX technology-based nationwide network. The new network will be commercially available in select U.S. cities beginning in the second quarter of 2008. WiMAX technology provides open standards-based high-throughput wireless broadband connections over long distances. It will allow Xohm customers to experience a new form of interactive communications, high-speed Internet browsing, social networking tools, local, location-based and multimedia services anywhere, any time and on any compatible device.
Xohm will promote its services via a new, state-of-the-art portal which Amdocs will build and integrate with Xohm’s systems environment. The new portal will offer Xohm and Xohm partner services, and will incorporate user registration, identity management, self service and mobile commerce capabilities.
“Sprint is working to set itself apart from the competition by the innovation and the value it creates for its customers as it delivers a differentiating customer experience,” said Guy Dubois, executive vice president at Amdocs. “With Amdocs as a longstanding strategic partner and advisor on major business initiatives, Sprint is leveraging Amdocs’ state-of-the-art product portfolio, centered around customer experience, to deliver on its Xohm vision.”
ABOUT SPRINT NEXTEL
Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two robust wireless networks serving about 54 million customers at the end of the third quarter 2007; industry-leading mobile data services; instant national and international walkie-talkie capabilities; and a global Tier 1 Internet backbone. For more information, visit www.sprint.com.
ABOUT AMDOCS
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com.
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