New Device Management Features Boost Nokia Intellisync Mobile Suite
Written by Nokia
Sunday, 19 August 2007
New Device Management Features Boost Nokia Intellisync Mobile Suite -
Nokia Intellisync Mobile Suite Delivering Tangible Benefits for IT Managers and End-Users Alike
NEW YORK, August 15/PRNewswire-FirstCall/ -- Nokia (NYSE:NOK) unveils today the new device management features of its Nokia Intellisync Mobile Suite. Wider device support, tighter integration to enhance user experience, remote control, improved theft-loss protection and hardware control allow IT managers to enhance and scale customer support while reducing support costs.
"We are seeing a strong interest from European and global operators and business customers for device management functions that mirror those of the IT environment," said Scott Cooper, senior vice president, Enterprise Solutions, Nokia. "By adding the new capabilities into our current suite of products, we are responding to the market demand and accelerating the adoption of business mobility beyond mobile email."
The new device management features of Nokia Intellisync Mobile Suite are:
- remote control for easy troubleshooting of mobile devices over-the-air
- ability to control hardware elements such as disabling the use of
camera or WLAN on a mobile device
- enhanced theft-loss protection
Remote control of Windows Mobile devices
Administrators are able to wirelessly take control of a device not directly in their hands and visually see the screen of the device. Helpdesk users are able to access these devices, as if they are actually holding them, for troubleshooting, initial provisioning, upgrades, and training purposes. Initially, the remote control feature supports Windows Mobile devices, with Symbian support to follow in future releases. Remote control is offered as part of a Nokia Intellisync Device Management license.
Control of hardware elements for Windows Mobile devices
Administrators can disable/enable selected hardware elements on end-user devices such as the camera, Bluetooth, WLAN, infrared and memory card. A user receives a pop-up screen notification that hardware functionality is disabled. The setting cannot be overridden by the end-user. This new functionality gives the option to disable functions like the camera on a mobile device in case company policy does not allow cameras on their premises. Control of hardware elements is offered as part of a Nokia Intellisync Device Management license.
New theft-loss protection features
Power-on-password is now supported for S60 3rd Edition Nokia Eseries and Nokia Nseries devices via the Nokia Intellisync Mobile Suite client. This functionality uses the device built-in "lock" application. Similarly, hard reset is supported for S60 3rd Edition Nokia Nseries devices. The functionality uses the built-in device "factory reset" application.
Nokia Intellisync Mobile Suite provides businesses with the flexibility, manageability, and extensibility to connect any corporate data to any device, over almost any network, to meet both current and future mobility needs.
About Nokia
Nokia is the world leader in mobility, driving the transformation and growth of the converging Internet and communications industries. Nokia makes a wide range of mobile devices and provides people with experiences in music, navigation, video, television, imaging, games and business mobility through these devices. Nokia also provides equipment, solutions and services for communications networks.
Communications News
Serves the decision makers responsible for networking, voice data, and
video communications technologies at enterprise and service provider
The European Navigation Event, October 7th and 8th 2008...
where retail meets industry - The fourth edition of the No. 1 European
Navigation Event will take place in the inspiring environment of the
High Tech Campus in Eindhoven, The Netherlands.
deCarta devCon 08 - Going Mobile: Location is the Big Deal
- deCarta’s devCON’08 is a unique opportunity to get first-hand
knowledge and insights from experts and leaders from the mobile
wireless, personal navigation, enterprise fleet-tracking and MRM
markets. October 22-24, 2008, Intercontinental, San Francisco, CA.
iPhone Live - November 18, San Jose, CA - iPhoneLive is the new O'Reilly conference for iPhone developers, entrepreneurs, and enthusiasts, focusing on both the business and development issues surrounding the iPhone platform.
Nokia World 2008, Barcelona Spain - With thought-provoking seminars, informed keynote speakers and a wide
range of interactive experiences, Nokia World 08 can inspire anyone and
everyone with an active interest in the business of mobility. December 2-3, 2008