9-1-1 Dispatch and Mobile Applications Increase Response Effectiveness

 Columbus, OH — Digital Data Technologies, Inc. (DDTI®), successfully installed its AccuGlobe® E9-1-1 Dispatch and Mobile mapping software in the Englewood Police Department.  

 With DDTI’s AccuGlobe E9-1-1 software solutions, the Englewood 9-1-1 Dispatchers can route emergency units to calls with greater efficiency and confidence since calls from land lines zoom directly to the structure using the county’s existing ortho, or aerial, photography. 

 AccuGlobe E9-1-1 Dispatch software also offers easy search capabilities, automatic routing applications and automatic vehicle location (AVL), a feature which Englewood has opted to utilize.  The AVL function was designed to aid Public Safety Answering Points (PSAPs) like police departments and 9-1-1 dispatch centers in virtually locating and tracking the activity of their fleet without the need for verbal radio communication. 

 Englewood further enhanced their emergency response efforts by installing AccuGlobe® Mobile Command Center™, a new application designed by DDTI that allows public safety officials to view the location of their fleet online, at any time from any location.  Mobile Command Center makes it possible to view on one screen via the internet all units actively protecting the community. 

 AccuGlobe E9-1-1 Mobile, installed in the Englewood Police Department’s vehicles, offers the functionality of the dispatch environment console, but with a design formatted specifically for field use in mobile data terminals (MDTs).  Mobile-friendly features include large, touch-screen buttons for navigation, and optional audible routing directions allowing the officer’s eyes to stay on the road and not on the computer monitor.

 “DDTI’s E9-1-1 solutions have significantly improved our ability to serve the citizens of Englewood,” said Englewood Police Department Sergeant Michael Lang.  “We can see 9-1-1 calls come in to a point on our map; we can determine at a glance the best available unit to respond and know the MDT’s audible routing will get that officer to the scene every time; and we can watch our units in the field for that extra level of officer safety. It’s added protection for everyone.”

 AccuGlobe E9-1-1 mapping software functions as a stand-alone product, or integrates with an agency’s existing Computer Aided Dispatch (CAD).

 Digital Data Technologies, Inc., is a premier full-service vendor specializing in the creation and dissemination of Geographical Information Systems data that aids in the accurate location of wireline and wireless calls to 9-1-1.  To learn more about DDTI’s suite of 9-1-1 software, visit www.ddti.net, call toll free 1-888-800-4003 or email .