In-Stat Survey Reveals Surprising New 3G “Killer App”; Compatible Handsets Now the Key Ingredient

SCOTTSDALE, Ariz.--After years of eagerly anticipating video would be the “killer application” for 3G, a new survey from In-Stat (http://www.in-stat.com) finds that existing and potential 3G customers are much more interested in high-quality mapping and navigation services. However, 3G carriers that want to capture that market will have to expand the availability of compatible handsets.

“Expanding the number of Global Positioning Satellite (GPS) or Assisted-GPS (A-GPS) handsets from today’s levels will be an important step for 3G carriers to provide the applications their customers really want,” says David Chamberlain, In-Stat analyst. “Unfortunately, technology choices left over from the 1990s make this difficult but carriers and handset vendors are starting to provide an increasing flow of products that better meet the 3G customers’ needs.”

In addition, the In-Stat report “3G and Mobile Multimedia,” based on a survey of over 1,000 mobile users, found the following:

Current 3G users are very enthusiastic about the service, which is in marked contrast with other customers who have expressed dissatisfaction with premium applications.
Customer awareness of 3G is not particularly strong, with over half the respondents indicating they don’t know whether their carrier offers 3G.
An unprecedented number of respondents—nearly half—indicated that they would consider changing carriers in order to get 3G
The research, “3G and Mobile Multimedia” (#IN0602911MCM), covers carrier initiatives and marketing of 3G services in North America, Europe and Asia, and includes the results of In-Stat’s survey of North American mobile phone users. The report explores the survey’s results to gauge users’ awareness of 3G, particularly their own carrier’s 3G plans; Uptake of 3G services, both to the handset and using a 3G wireless modem with a laptop computer; and Interest in a variety of applications that have been considered important to 3G’s future.

For more information on this research or to purchase it online, please visit:

http://www.instat.com/catalog/Wcatalogue.asp?id=231 or contact a sales representative:

Eastern North America: Tina Sheltra, 480.609.4531;

Western North America: Erin McKeighan, 480.609.4551;

Outside of North America: http://www.instat.com/sales.asp

The price is $3,495 (US).

About In-Stat

Technology vendors, service providers, technology professionals and market specialists, worldwide, rely on In-Stat’s experienced staff and in-depth research to support critical business, product and technology decisions. In-Stat’s insights are derived from both a deep technology understanding and comprehensive research, which examines each segment of the value chain for each market. Regular and ongoing end-user demand and primary research surveys underpin much of the analysis, enabling In-Stat to provide incisive market knowledge and guidance on future market opportunities.

In-Stat is a strategic segment of the $9 billion Reed Elsevier global information network, with access to an expansive worldwide electronic network, extensive technology databases and well-informed personnel. As a member of Reed Business Information, In-Stat is a division of the largest business-to-business publisher in the U.S.